Rates and rate disputes, ch 12
ARC 0512D
COMMUNICATIONS NETWORK, IOWA[751]
Notice of Intended Action
Proposing rulemaking related to rates and rate disputes
and providing an opportunity for public comment
The Iowa Communications Network hereby proposes to rescind Chapter 12, “Rates and Rate Disputes,” Iowa Administrative Code, and to adopt a new Chapter 12 with the same title.
Legal Authority for Rulemaking
This rulemaking is proposed under the authority provided in Iowa Code chapter 8D.
State or Federal Law Implemented
This rulemaking implements, in whole or in part, Iowa Code chapter 8D and Executive Order 10.
Purpose and Summary
The proposed chapter describes the methodology for establishing self-sustaining rates for services on the statewide network, outlines notification procedures for rate adjustments, and provides a clear process for resolving billing disputes. This proposed chapter was reviewed pursuant to Executive Order 10. As a result, the Iowa Communications Network removed redundant and obsolete language and provides transparent guidance on rates and rate disputes.
Regulatory Analysis
A Regulatory Analysis for this rulemaking was published in the Iowa Administrative Bulletin on June 24, 2026. A public hearing was held on the following date(s):
? July 15, 2026
Fiscal Impact
This rulemaking has no fiscal impact to the State of Iowa.
Jobs Impact
After analysis and review of this rulemaking, no impact on jobs has been found.
Waivers
Any person who believes that the application of the discretionary provisions of this rulemaking would result in hardship or injustice to that person may petition the Iowa Communications Network for a waiver of the discretionary provisions, if any, pursuant to 751—Chapter 2504.
Public Comment
Any interested person may submit written or oral comments concerning this proposed rulemaking, which must be received by the Iowa Communications Network no later than 4:30 p.m. on October 1, 2026. Comments should be directed to:
Lori Larsen |
Public Hearing
Public hearings at which persons may present their views orally or in writing will be held as follows:
September 30, 2026 | ICN Director’s Conference Room |
October 1, 2026 | ICN Director’s Conference Room |
Persons who wish to make oral comments at a public hearing may be asked to state their names for the record and to confine their remarks to the subject of this proposed rulemaking.
Any persons who intend to attend a public hearing and have special requirements, such as those related to hearing or mobility impairments, should contact the Iowa Communications Network and advise of specific needs.
Review by Administrative Rules Review Committee
The Administrative Rules Review Committee, a bipartisan legislative committee which oversees rulemaking by executive branch agencies, may, on its own motion or on written request by any individual or group, review this rulemaking at its regular monthly meeting or at a special meeting. The Committee’s meetings are open to the public, and interested persons may be heard as provided in Iowa Code section 17A.8(6).
The following rulemaking action is proposed:
ITEM 1. Rescind 751—Chapter 12 and adopt the following new chapter in lieu thereof:
CHAPTER 12
RATES AND RATE DISPUTES
751—12.1(8D) Rate methodology.
12.1(1) Cost recovery. The commission shall establish rates for all services based on the actual cost of operation, maintenance, administration, and capital investment required to provide the service. Rates shall be designed to be self-sustaining and consistent with the state’s financial capacity.
12.1(2) Educational priority. In establishing rates for educational users, the commission shall ensure that rural communities have access to services comparable to those provided in urban areas, consistent with Iowa Code section 8D.3(1)“a.”
12.1(3) Federal and health users. Rates for federal agencies, hospitals, and physician clinics shall be established at a level that ensures, at a minimum, there is no state subsidy related to the cost of the connection or use of the network, consistent with Iowa Code section 8D.3(3)“i.”
751—12.2(8D) Rate increase notice. The commission shall provide notice to authorized users of any general rate increase at least 30 days prior to the effective date of the increase.
751—12.3(8D) Rate dispute resolution.
12.3(1) Review. An authorized user who believes the user has been billed an incorrect rate or charge may request a review by the executive director. The request must be in writing and include the specific invoice and the basis for the dispute.
12.3(2) Determination. The executive director or designee shall review the dispute and issue a written decision to the authorized user.
12.3(3) Appeal. If the authorized user is dissatisfied with the executive director’s decision, the user may file a notice of appeal in accordance with the contested case procedures in 7—Chapter 2506.
These rules are intended to implement Iowa Code section 8D.3.
This notice is open for comments for 25 more day(s). If you'd like to comment, select or click the text you wish to comment on in the document, or click the button below to make a general comment about the document. Comments will be collected through 10/1/2026
NOTE: You can also click the text in the document to make comments about specific sections.
The official published PDF of this document is available from the Iowa General Assembly’s Administrative Rules page.
View the Iowa Administrative Bulletin for 9/2/2026.
The following administrative rule references were added to this document. You may click a reference to view related notices.
Rule 751-12.1 Rule 751-12.2 Rule 751-12.3The following Iowa code references were added to this document. You may click a reference to view related notices.
Iowa Code 8D.3 Iowa Code 8D.3(1) Iowa Code 8D.3(3)The following keywords and tags were added to this document. You may click a keyword to view related notices.
Appeal Cost recovery Determination Educational priority Federal and health users Rate dispute resolution Rate increase notice Rate methodology Review© 2026 State of Iowa | Privacy Policy